Click on the product in the list below and follow the menu to find the desired help topic or update.
Please check the documentation that came with your software first, as many questions
are answered there. More late-breaking information and troubleshooting information
is available through this website. If you cannot find a solution to your problem
after reading the available help pages, please,
email us.
Contact Eduss Technical Support:
US Office
Normal office hours are between 9am and 6pm Mountain time, if you would like support outside of these times request a callback below.
Phone: 303-779-8700 or 1-800-99-EDUSS
Fax: 303-779-8300
E-Mail: support@eduss.com
Normal phone support is available:
Sunday
4pm - 11pm Mountain Time
Monday
9am - 11pm Mountain Time
Tuesday
9am - 11pm Mountain Time
Wednesday
9am - 11pm Mountain Time
Thursday
9am - 11pm Mountain Time
Friday
9am - 4pm Mountain Time
Saturday
Closed
If you are requesting a callback not during these times; please request a callback from the form below.
Request Support Callback:
Please fill out this form. You should receive a response call within 30 minutes from our Support Team. Evenings are supported by our Australian team and this will avoid any international phone charges
**
A client-server install is when you install all the files to a central server
and each workstation runs the software from the server.
**
A workstation install is when each client computer has the software
installed on it, but it's central database is stored on a serve